Wastewater operator continuing education
When a User Claims Upset: Judging the Defence
Pending state approval in Illinois (Pending)Industrial users sometimes claim upset or bypass defences to avoid penalties, but many of these claims don't meet federal rules. This course helps operators spot when a user's claim is valid, what to look for in their paperwork, and how to respond correctly.
Course summary, as it appears on your certificate
To equip wastewater operators with a clear understanding of the industrial user's upset and bypass defences under the National Pretreatment Program, focusing on federal regulatory requirements, common operator misconceptions, and practical decision-making skills for evaluating user claims.
Level 2 — what each change does to the plant — effluent, efficiency, sludge and energy — assumes Level 1
Credit awarded: 1 hour — Technical
The Illinois course number is issued by the Agency for this course and is printed on your certificate.
One hour of study is one hour of credit. Your certificate reports the hours, which is what Illinois records against your renewal.
What's included
- Self-paced online coursework you can start, pause, and resume anytime
- Short questions along the way, and a short final quiz to pass for your certificate (retake it as often as you need)
- An official certificate of completion (PDF) with a public verification code
- Progress saved to your My Learning dashboard
One-time payment · lifetime access to this course
About 72 minutes of video · 1 hour